GDPR compliance for SaaS at the speed of product.
SaaS companies process data for thousands of customers daily. GDPR demands records of processing, data processing agreements, breach notifications within 72 hours, and DPIAs for high-risk activities. Matproof operationalizes all of it in one EU-hosted system.
Why this matters now
GDPR enforcement is mature — fines for SaaS companies failing on DPAs, international transfers, or breach handling have exceeded EUR 10M in multiple 2024-2025 cases. Enterprise buyers audit vendor GDPR posture in procurement.
- Records of processing (Art. 30) grow unwieldy as SaaS adds features and integrations
- DPA management across hundreds of customers — negotiated vs standard
- International transfers post-Schrems II require TIAs for US-hosted subprocessors
- Subject access request (SAR) handling at scale with 30-day timelines
How Matproof covers GDPR / DSGVO for SaaS (General)
Records of processing automation
Art. 30 RoP maintained automatically as integrations, features, and data flows change. Updates flow from product changes, not manual edits.
Data Processing Agreement management
Standard DPA, Standard Contractual Clauses, custom-negotiated DPAs — tracked centrally. Version control, execution status, audit log.
Breach workflow with 72h tracking
Art. 33/34 breach notifications with 72-hour clock starting at awareness. Templated notifications for each supervisory authority. Evidence of decision-making preserved.
Subject access request handling
Art. 15-22 data-subject rights — access, rectification, erasure, portability, objection. Matproof's workflow manages 30-day deadlines and documents the fulfillment path.
In scope
- B2B SaaS processing personal data of EU employees or customers
- B2C SaaS with EU users
- Marketplaces and platforms with EU data subjects
- HR, CRM, marketing automation, collaboration SaaS
- Fintech, healthtech, edtech with personal data processing
Frequently asked questions
Do non-EU SaaS companies need GDPR compliance?+
Yes, if they offer services to EU residents or monitor their behavior (Art. 3 extraterritoriality). A US SaaS with any EU user is in scope. Requires EU representative (Art. 27 — though exceptions apply for processors), DPAs, international transfer safeguards for data flowing to the US.
What's the 72-hour breach notification clock?+
From awareness of a personal-data breach — not from investigation completion, not from customer notification, not from regulatory request. Matproof's incident workflow starts the clock at classification and tracks time-to-notify so you have proof of timeliness.
How does GDPR interact with SOC 2 for SaaS vendors?+
SOC 2 Privacy TSC and GDPR overlap significantly but aren't identical. GDPR has legal obligations SOC 2 can't certify (e.g., lawful basis). Many European SaaS add GDPR explicitly to the ISO 27001 / SOC 2 stack. Matproof maps GDPR Art. 30, Art. 32, Art. 33 to SOC 2 Common Criteria and Privacy TSC.
Related resources
Ready to start with GDPR / DSGVO?
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