Integrations/Ticketing & ITSM/Jira

Matproof × Jira

Jira — incident tickets, change requests, risk register, audit evidence.

Matproof's Jira integration bidirectionally links compliance controls to Jira issues. Push compliance findings as Jira tickets with SLA tracking; pull evidence for controls from completed tickets. Supports Jira Cloud and Data Center. Connects via OAuth 2.0 or API Token.

Evidence Matproof collects from Jira

  • Ticket creation and closure audit trail
  • Incident response tickets and SLA adherence
  • Change management approval history
  • Risk register entries mapped to Jira issues
  • Custom-field evidence for compliance-tracked work

Frameworks supported

SOC 2ISO 27001NIS2DORAGDPR

Typical use cases

  • SOC 2 CC7.4 incident response evidence
  • ISO 27001 A.5.24-27 incident management evidence
  • DORA Art. 17-19 incident reporting workflow
  • NIS2 Art. 21(2)(b) incident handling evidence

Setup

  1. 1In Jira: Admin → Atlassian account → Security → API tokens → Create API token
  2. 2Paste token + Jira URL + email into Matproof's Jira setup
  3. 3Configure project filters for compliance scope
  4. 4Define field mappings for incident, change, and risk ticket types

Questions on the setup? Contact us — our team can pair with yours on the connection.

See Matproof × Jira in action.

30-minute demo — we connect a sandbox to show evidence flowing for your actual Jira setup.